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HWOS Ltd. Recruits New Technical Sales Manager

HWOS Ltd. Recruits New Technical Sales Manager

18 April 2018

HWOS Ltd. Recruits New Technical Sales Manager, Graham Ross

GaryGraham

Gary Johnston, Business Development Manager and Graham Ross, Technical Sales Manager

 

We are proud to announce the recent hiring of Graham Ross as our new Technical Sales Manager for Commercial and Industrial Spares and Controls. Graham has a wealth of experience in the field and the creation of this new role promises to ensure HWOS continues to develop and improve the service offered to our customers.

For further information please contact Graham directly, email graham@hwos.co.uk or call 07592 663 550.

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Easter Bank Holidays 2018 Opening Hours

Easter Bank Holidays 2018 Opening Hours

22 March 2018

Easter Bank Holidays 2018 Opening Hours

Please note we will be operating the following opening hours over the upcoming Easter long weekend:

  • Good Friday March 30th - Open 8am - 3pm
  • Easter Saturday March 31st - Open 8am - 3pm
  • Easter Sunday April 1st - Closed
  • Easter Monday April 2nd - Closed

We will re-open as normal at 7am on Tuesday April 3rd.

Please be advised our couriers will not be operating over the Easter period. Any orders placed before cut-off on Thursday March 29th will be delivered on Tuesday April 3rd at the earliest.

If you require any further information please contact our sales team on 01388 760 333 or email sales@hwos.co.uk

Everyone at Heating World of Spares wishes you and your family a very Happy Easter.

Winter Weather Update - Friday 2nd March AM

Winter Weather Update - Friday 2nd March AM

02 March 2018

Winter Weather Update - Friday 2nd March AM

The weather in our local area has improved overnight and this morning so we are starting to return to our normal services and opening hours. We will continue to work with our couriers to resume our regular order cut-off points, however this situation remains flexible depending on our courier's needs and can change again if the weather worsens.

We are aware that while the snow has stopped in our neck of the woods, other parts of the country are beginning to be impacted by the Winter weather. As always we work closely with our couriers to minimise disruption and keep our customers up to date, but we do appreciate your patience and understanding if regular delivery timescales cannot be met.

For further information please contact our office, 01388 760 333.

Product Pricing Update - March 2018

Product Pricing Update - March 2018

01 March 2018

Product Pricing Update - March 2018

The following suppliers have enforced price increases which will take effect this week and will unfortunately have an effect on some of our previously advertised trade pricing.

  • Vaillant - Gas Appliance Spares
    Glowworm - Gas Appliance Spares
    Heatline - Gas Appliance Spares
    NuWay - Oil Burner Components
  • Altecnic - Expansion Vessels, Pressure Reducing & Relief Valves, Air Vents etc.

 

For up to date pricing for these product ranges, please check our online trade store.

Please note: While we always do all we can to maintain consistently low prices, prices can fluctuate at any time and this is not to be treated as an exhaustive list of all changes. As always, please check our online trade store or call 01388 760 333 for up to date pricing.

Winter Weather Update - Thursday 1st March AM

Winter Weather Update - Thursday 1st March AM

01 March 2018

Winter Weather Update - Thursday 1st March AM

As expected, the adverse weather across the UK and Ireland is continuing to cause disruption to our regular operating services and hours.

We will again be operating an earlier cut-off time of 3.30pm today in order to give our collecting couriers the best chance of returning to the depot safely and in a timely manner. Once again, all courier companies are experiencing difficulties making deliveries on time and delays in certain areas are unfortunately unavoidable. We are also expecting deliveries of special order parts in to us to suffer delays in certain circumstances.

As always we continue to do our very best to minimise disruption and we appreciate your patience as we try to deal with the impacts that are outside of our control.

We will again be closing at 5pm today in order to allow our staff extra time to get home safely.

Keep warm and stay safe!

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Winter Weather Update - Wednesday 28th February PM

Winter Weather Update - Wednesday 28th February PM

28 February 2018

Winter Weather Update - Wednesday 28th February PM

Due to worsening weather in the North East, our couriers will be collecting earlier than usual today, therefore we have had to make the unavoidable decision to bring our normal order cut-off times for FedEx and DPD Local orders to 3.30pm. Any orders placed before this time should be shipped today, however any orders placed later than this time will not be shipped until tomorrow.

Again we are doing all we can to minimise the impact of the weather, however the severity of the snow and ice in County Durham and the surrounding areas is causing issues outside of our control.

We will also be closing our office earlier than usual to allow our staff extra time to get home safely. We expect to remain open until around 5pm for phone enquiries and local collections.

For further information please contact our office on 01388 760 333.

Winter Weather Update - Wednesday 28th February

Winter Weather Update - Wednesday 28th February

28 February 2018

Winter Weather Update - Wednesday 28th February

Due to inclement weather across the UK and Ireland, and particularly in the North East where we are located, we are currently experiencing certain difficulties with our couriers.

As always we are doing all we possibly can to maintain our regular high levels of service, however unfortunately it is likely certain deliveries will be delayed over the next few days. The weather is also impacting deliveries we are expecting to receive in to stock from our suppliers, meaning lead times for special order parts may unfortunately be extended.

We may also have to bring forward our standard 5pm order cut-off time for FedEx and DPD Local services to allow our collecting drivers more time to return to our local depots in order to ensure they meet the overnight trunks.

Again we are doing all we can to minimise disruption and get your orders delivered as quickly as possible, if you require any further information please contact our office on 01388 760 333.

https://www.chroniclelive.co.uk/news/north-east-news/snow-newcastle-beast-east-weather-14346721

(External Link)

Product Pricing Update - February 2018

Product Pricing Update - February 2018

07 February 2018

Product Pricing Update - February 2018

The following suppliers have enforced price increases which will take effect this week and will unfortunately have an effect on some of our previously advertised trade pricing.

  • Viessmann - Gas Appliance Spares
    Johnson and Starley - Gas Appliance Spares
    Worcester Bosch - Gas and Oil Appliance Spares
    Ecoflam - Oil Burner Components

 

For up to date pricing for these product ranges, please check our online trade store.

Please note: While we always do all we can to maintain consistently low prices, prices can fluctuate at any time and this is not to be treated as an exhaustive list of all changes. As always, please check our online trade store or call 01388 760 333 for up to date pricing.

Product Pricing Update - January 2018

Product Pricing Update - January 2018

30 December 2017

Product Pricing Update - January 2018

The following suppliers have enforced price increases which will take effect this week and will unfortunately have an effect on some of our previously advertised trade pricing.

  • Aga Rayburn - Oil and Gas Cooker Spares
  • Sealey - Tools and Consumables
  • Arctic Hayes - Tools and Consumables
  • Salus - Heating and Hot Water Controls
  • Teddington - KBB Fire Valves (only applies to valves with capillaries 9m and longer), Fire Valve Testers
  • Ariston - Gas Boiler Spares
  • Biasi - Gas Boiler Spares

 

For up to date pricing for these product ranges, please check our online trade store.

Please note: While we always do all we can to maintain consistently low prices, prices can fluctuate at any time and this is not to be treated as an exhaustive list of all changes. As always, please check our online trade store or call 01388 760 333 for up to date pricing.

Winter Weather Update - Friday 29th December

Winter Weather Update - Friday 29th December

29 December 2017

Winter Weather Update - Friday 29th December

Due to inclement weather in our local area we have taken the decision to close earlier than our advertised time today, at 5pm, in order to allow our staff extra time to get home safely.

We apologise for any inconvenience this may cause and appreciate your understanding.

Our couriers appear to be dealing quite well with the current Wintery weather across the UK and Ireland, but please be aware some deliveries may be impacted due to snow and ice. As always we will continue to work with our couriers to get your orders with you as quickly as possible, if you have any concerns please contact our office on 01388 760 333HWOSSnow

Don't forget HWOS offer a range of weekend services if you need a urgent delivery, Friday for Saturday or Saturday for Sunday/Monday, check out https://t.co/JDbm1JLpVC for more details. Gas, Oil & Heating Spares https://t.co/adkyy48JqK