News
Service Update - 24th March 2020 - Part 2
24 March 2020
Service Update - 24th March 2020
We have been informed DPD have suspended their Ship to Shop (Pickup) services effective immediately. Any in transit shipments will be redirected to customer's home addresses but this may incur a delay. We have also taken the step to suspend UPS Access Point services at the same time. All orders now must be shipped to a home or business address.
We will of course work as closely as we can with our couriers to ensure your goods arrive as quickly as possible, but we do ask for your patience at this time.
Many thanks, Team HWOS.
Service Update - 24th March 2020
24 March 2020
Service Update - 24th March 2020
Following the latest Government advise we have taken the decision to close our Bishop Auckland Trade Counter until further notice. Our local customers can still place orders, however we cannot allow collection of goods from our building under any circumstances, we will only be fulfilling orders via our courier network for the foreseeable future.
All other services remain unaffected and it is business as usual for the rest of our operation.
Many thanks, Team HWOS
Service Update - 23rd March 2020
23 March 2020
Service Update - 23rd March 2020
Heating World of Spares remain open for business as usual and fully intend to continue to operate as normal and without restriction. We have of course taken all sensible precautions to ensure our employees' health and wellbeing, however we consider the role we play in the supply chain essential to enable our customers to maintain heating and hot water for the public during this time.
At this time we are aware a number of our suppliers are scaling back some office-based operations, however we believe the vast majority of our suppliers are maintaining their warehousing and despatch operations at normal levels therefore we do not anticipate any out of the ordinary stock shortages for key spare parts. Furthermore, we have ordered a significant amount of additional stock of key lines to keep in our Bishop Auckland warehouse to maintain supply as best we can. We are of course experiencing higher than normal demand for cleaning supplies and gloves, however we are working closely with our suppliers to secure more stock of these lines as quickly as possible.
As far as we are concerned we will continue to operate as normal without restriction for as long as we are able to. The only way this could change is if the couriers can no longer collect our parcels, or we are required to close our doors by the Government.
Of course the current situation is ever-changing and nobody can predict what will happen next, however we'll do all we can to maintain our usual high levels of service throughout.
As always, if you have any questions or concerns please do not hesitate to get in touch.
18 March 2020
Service Update - March 2020
We would like to reassure our customers that Heating World of Spares Ltd. remains open and that orders are being processed as normal. We have put a number of measures in place and the safety and well being of our employees, customers and suppliers remains our top priority. We will continue to support our customers and their businesses as we always have
We still open from 7am to 7pm Monday - Friday and 8am to 3pm on Saturdays
If you have any questions, please contact me directly on aaron@hwos.co.uk
We will continue to provide updates as and when required.
Many thanks, Aaron Scott, Managing Director
Product Pricing Update - March 2020
28 February 2020
Product Pricing Update - March 2020
The following suppliers have enforced price increases which will take effect this week and will unfortunately have an effect on some of our previously advertised trade pricing.
Vaillant Group Brands (Vaillant, GlowWorm, Heatline, Saunier Duval) - Gas Boiler Spares
Myson - Heating Controls
Altecnic - Plumbing Components
For up to date pricing for these product ranges, please check our online trade store.
Please note: While we always do all we can to maintain consistently low prices, prices can fluctuate at any time and this is not to be treated as an exhaustive list of all changes. As always, please check our online trade store or call 01388 760 333 for up to date pricing.
Product Pricing Update - February 2020
31 January 2020
Product Pricing Update - February 2020
The following suppliers have enforced price increases which will take effect this week and will unfortunately have an effect on some of our previously advertised trade pricing.
Worcester Bosch - Gas and Oil Boiler Spares
Viessmann - Gas Boiler Spares
Grundfos - Water Circulation and Condensate Pumps
Pipelife - Qual Underground Oil Pipe and Accessories
John Guest - Speedfit Fittings
For up to date pricing for these product ranges, please check our online trade store.
Please note: While we always do all we can to maintain consistently low prices, prices can fluctuate at any time and this is not to be treated as an exhaustive list of all changes. As always, please check our online trade store or call 01388 760 333 for up to date pricing.
Optimum Vibe RF Programmable Stat with FREE 10,000mAh Portable Power Bank - Available Now!
29 January 2020
Optimum Vibe RF Programmable Stat with FREE 10,000mAh Portable Power Bank - Available Now, while stocks last!
Available to order via the Trade Store here
Liquid Spill Kits Available Now - Just £6.00 + VAT Quick Sale!
10 January 2020
Liquid Spill Kits Available Now - Just £6.00 + VAT Quick Sale!
SKU 445003
Product Pricing Update - January 2020
23 December 2019
Product Pricing Update - January 2020
The following suppliers have enforced price increases which will take effect this week and will unfortunately have an effect on some of our previously advertised trade pricing.
Arctic Hayes - Consumables and Tools
Ariston- Gas Boiler Spares
Exocet - Oil Additives
Flamco - Automatic Air Vents
Backer - Immersion Heaters and Thermostats
Sunvic - Valves and Actuators
Numatic - Vacuums and Accessories
Sealey - Tools and Equipment
Stanley - Cooker and Range Spares
Trianco - Oil Boiler Spares
For up to date pricing for these product ranges, please check our online trade store.
Please note: While we always do all we can to maintain consistently low prices, prices can fluctuate at any time and this is not to be treated as an exhaustive list of all changes. As always, please check our online trade store or call 01388 760 333 for up to date pricing.