01388 760 333 sales@hwos.co.uk

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News

August Bank Holiday Opening Hours

August Bank Holiday Opening Hours

21 August 2018

August Bank Holiday Opening Hours

Please note our amended opening hours for the upcoming Bank Holiday weekend:

Bank Holiday Monday 27th August - Open 8am - 3pm

Please be advised our couriers, as usual, will not be working on the Bank Holiday Monday.

 

Product Pricing Update - August 2018

Product Pricing Update - August 2018

01 August 2018

Product Pricing Update - August 2018

The following suppliers have enforced price increases which will take effect this week and will unfortunately have an effect on some of our previously advertised trade pricing.

  • Baxi - Gas Spares
  • Potterton - Gas & Oil Spares
  • Main - Gas Spares
  • Heatrae Sadia - Gas Spares
  • Andrews - Water Heater Spares
  • BFM - Gas Fire Spares
  • Halstead - Gas Spares

For up to date pricing for these product ranges, please check our online trade store.

Please note: While we always do all we can to maintain consistently low prices, prices can fluctuate at any time and this is not to be treated as an exhaustive list of all changes. As always, please check our online trade store or call 01388 760 333 for up to date pricing.

New Website (Still) Coming Soon...

New Website (Still) Coming Soon...

06 June 2018

New Website (Still) Coming Soon...

A quick update regarding our new website - we've been holding regular and extensive meetings with our web developers and we're happy it's progressing well. While we were keen to have it launched well before now, we're committed to ensuring when it does eventually arrive it will be as slick, easy to use, reliable and useful as possible so we're taking a little extra time to make the necessary refinements.

We appreciate your patience with our current site and, as always, we're doing all we can behind the scenes to minimise any potential disruptions.

Second May Bank Holiday plus Annual Stock Take

Second May Bank Holiday plus Annual Stock Take

23 May 2018

Second May Bank Holiday plus Annual Stock Take

We will be completing our annual full stock take over the second May Bank Holiday weekend, therefore our opening hours will be affected across the weekend, as follows:

Friday 25th May - Open 7am - 5pm (Early Closure for Stock Take)

Saturday 26th May - Closed for Stock Take

Sunday 27th May - Closed

Monday 28th May - Closed for Stock Take

Tuesday 29th May - Open 7am - 7pm as usual

Please be advised our couriers, as usual, will not be working on the Bank Holiday Monday. Due to our stock take, the next despatch of orders following cut-off on the evening of Friday 25th May will be on Tuesday 29th May.

GDPR Update - Our New Privacy Policy May 2018

GDPR Update - Our New Privacy Policy May 2018

23 May 2018

GDPR Update - Our New Privacy Policy May 2018

We have updated our Privacy Policy in accordance with upcoming changes to the General Data Protection Regulations (GDPR) in May 2018.

Our Privacy Policy can be viewed on our website at www.hwos.co.uk/about or you can request a printed copy by contacting our sales team.

If you have any queries regarding this subject please do not hesitate to get in touch, we'll be happy to help.

May Bank Holidays 2018 - Reminder

May Bank Holidays 2018 - Reminder

03 May 2018

May Bank Holidays 2018 - Reminder

Please note our amended opening hours for the upcoming Bank Holiday weekend:

Bank Holiday Monday 7th May - Open 8am - 3pm

Please be advised our couriers, as usual, will not be working on the Bank Holiday Monday.

Stock Take

We will be completing our annual full stock take over the second May Bank Holiday weekend, therefore our opening hours will be affected across the weekend, as follows:

Friday 25th May - Open 7am - 5pm (Early Closure for Stock Take)

Saturday 26th May - Closed for Stock Take

Sunday 27th May - Closed

Monday 28th May - Closed for Stock Take

Tuesday 29th May - Open 7am - 7pm as usual

Please be advised our couriers, as usual, will not be working on the Bank Holiday Monday. Due to our stock take, the next despatch of orders following cut-off on the evening of Friday 25th May will be on Tuesday 29th May.

Website Issues and New hwos.co.uk Coming Soon

Website Issues and New hwos.co.uk Coming Soon

01 May 2018

Website Issues and New hwos.co.uk Coming Soon

We are painfully aware of the recent speed and responsiveness issues that have plagued our current website and truly know how frustrating it can be to use at times, and for these inconveniences we can only apologise. While we have been doing everything possible to try to identify and resolve the underlying issues with the current site, we are also trying to complete development of our brand new, custom-built website as quickly as possible.

We are convinced the main issues with the current site have arisen from the platform it was originally built on and also the method in which it is hosted. To avoid repeating these issues again, the new site will be created from scratch on a custom platform designed specifically for us, and we have sourced a new hosting provider who will provide a much faster and reliable service as we continue to grow the site, our product range, and our company.

This new project represents a significant investment of resource and money, but we are fully committed to delivering a website that not only offers great functionality, but is also easy to use and, most importantly, actually works.

We appreciate our current website has been a source of frustration and inconvenience for our customers and for this we are truly sorry. As always we are doing everything we can to deliver the fantastic service we are known for, and will continue to strive to improve our services even further as we always have.

We would like to thank our customers again for their patience and loyalty as we continue to try to resolve these issues. As a quick reminder, if you require any assistance with anything at all we are always open 7am to 7pm Monday to Friday and 8am to 3pm Saturdays and our sales team will be more than happy to help.

 

2018 Gas, LPG, Oil & Heating Spares Catalogue Available Now!

2018 Gas, LPG, Oil & Heating Spares Catalogue Available Now!

01 May 2018

2018 Gas, LPG, Oil & Heating Spares Catalogue Available Now!

Our brand new Gas, LPG, Oil & Heating Spares catalogue is available now. Look out for a copy in your next order, or you can request a printed copy via post here. Or, if you can't wait for that to arrive, you can view a PDF copy right now by clicking here.

Please be aware we have updated pricing for the majority of our product range for the launch of our new catalogue. All pricing is now as advertised in our 2018 Catalogue and in our Online Trade Store. For further information please contact our sales team on 01388 760 333.

May Bank Holidays 2018

May Bank Holidays 2018

26 April 2018

May Bank Holidays 2018

Please note our amended opening hours for the upcoming Bank Holiday weekend:

Bank Holiday Monday 7th May - Open 8am - 3pm

Please be advised our couriers, as usual, will not be working on the Bank Holiday Monday.

Stock Take

We will be completing our annual full stock take over the second May Bank Holiday weekend, therefore our opening hours will be affected across the weekend, as follows:

Friday 25th May - Open 7am - 5pm (Early Closure for Stock Take)

Saturday 26th May - Closed for Stock Take

Sunday 27th May - Closed

Monday 28th May - Closed for Stock Take

Tuesday 29th May - Open 7am - 7pm as usual

Please be advised our couriers, as usual, will not be working on the Bank Holiday Monday. Due to our stock take, the next despatch of orders following cut-off on the evening of Friday 25th May will be on Tuesday 29th May.

2018 Gas, LPG, Oil & Heating Spares Catalogue Coming Soon!

2018 Gas, LPG, Oil & Heating Spares Catalogue Coming Soon!

18 April 2018

2018 Gas, LPG, Oil & Heating Spares Catalogue Coming Soon!

Our brand new 2018 Gas, LPG, Oil & Heating Spares Catalogue will soon be back from the printers and ready to go!

As usual look out for your copy in the Summer edition of Oil Installer magazine, the May edition of Registered Gas Engineer magazine, or inside the parcel when placing an order in early May. Also, if you've requested a catalogue over the last couple of months we'll be sure to get one out in the post to you as soon as they're available.

HWOSOICoverSummer2018

 

Check out the new https://t.co/dCciZXtlxy trade website, #awesome Gas, Oil and Heating Spares https://t.co/tUQZSWP5LS