05 August 2020
Plastic Pledge Update - August 2020
As part of our ongoing commitment to reducing single-use plastics throughout our business, we set ourselves the following goals earlier this year:
Our 2020 Pledges
- Reduce our single use plastic bag use by at least 75% for the period between now and 1st April 2021, compared with the same period the previous year
- Completely eliminate the use of plastic-based tape on boxes we despatch before 1st September 2020
- Zero recyclable plastic waste to go to landfill from any part of our operation by 1st April 2021 - every piece either gets re-used or recycled
- We are well on our way to hit our goal of cutting our single use plastic bag use by 75% by the end of our financial year, so far this year having purchased almost 90% fewer bags from our supplier than in the same period last year! We have achieved this primarily by replacing our older plastic sorting bags with new paper ones, as in the images below:
2. Earlier this year we began trialling a new paper-based tape for our parcels and we're pleased to confirm following this successful trial we will very soon be eliminating plastic-based tape on all of our outgoing parcels.
At present we are still using our old plastic logo tape (the white tape with our logo and contact details in green, brown or blue) to help our couriers identify our parcels and let them know how to contact us in the unlikely event one gets misplaced, however we'll very shortly be taking delivery of our brand new paper-based logo tape below, and we'll be able to completely eliminate plastic-based tape from all of our outgoing parcels.
3. We've increased our recycling capabilities at our Bishop Auckland Headquarters and have a big focus on re-using materials wherever possible, we're happy to say we're well on our way to achieving this Plastic Pledge goal!
As always we welcome any and all feedback about any of our packing materials and methods, if there's anything you'd like to let us know please don't hesitate to get in touch, email@example.com
Many thanks as always, Team HWOS
20 July 2020
Need to place multiple orders online? Only pay one delivery charge with DPD Local Services
Our website now only charges carriage for your first DPD order, any other orders placed in the same day will be shipped without any additional carriage charges, as long as all parcels are leaving us on the same day, and are all going to the same address via the same delivery service*. This is all calculated automatically by the website and available services will display "FREE" in the courier charge column when placing additonal orders.
Here's how it works...
Place your first order via the website as normal, our standard delivery charges will show and apply for your first order if the value is below any of our free delivery levels:
Once you've placed the order, you'll see a note at the end letting you know any additional orders placed today going to the same address can be shipped without any additional carriage charges:
If you've forgotten something or need some more parts for another job later in the day, just add them to your cart and follow the checkout process as normal. Once you get to the point where you can select the delivery service you wish to use, you'll see the same delivery service chosen earlier will now be displayed as "FREE" and you won't be charged any carriage when placing this additional order:
You can place as many orders as you like without being charged for carriage again, as long as all the orders leave us on the same-day, are being shipped to the same address and you select the same delivery service each time.
We're constantly looking to improve our services and our website and make everything as simple and easy-to-use as possible.
As always if you have any comments or feedback regarding our services, website or anything else in general we'd love to hear from you, please contact firstname.lastname@example.org or call our office number as usual.
Many thanks, Team HWOS.
*Apples to England, Wales and Scottish Lowland addresses only. Applies DPD Local Next-Day and DPD Local Next-Day Pre-12 services only.
20 July 2020
Sage Pay are rebranding as Opayo following their acquisition by Elavon, a subsidiary of US Bank.
This rebrand won't have any affect on our customers, we're just notifying you as the credit and debit card payment page provided by Sage Pay on our website may soon look slightly different. We expect the same high level of service from Sage Pay/Opayo once the rebrand is complete and this will have no affect on the services or payment options we currently offer.
Please see the following excerpt from their recent press release below:
Sage Pay is becoming Opayo
We are one of the UK’s most trusted payments providers, helping businesses grow and accept payments from customers. In 2019, our gateway processed £40bn worth of card payments for over 50,000 merchants, online and in-store.
Now is an exciting time for Sage Pay and for all our customers, because we’ve just been acquired by Elavon – a big name in payments and a subsidiary of US bank.
This means there will be a few changes, including our name, which from 13 July will be Opayo by Elavon.
18 June 2020
Danfoss Burner Components Kits with a FREE Oil Burner Expert Carry Case Available Now!
18 June 2020
New Lower Price on TPI Analyser and Kits! June 2020
We're pleased to announce new savings available for the ever popular range of TPI DC710 Smart Analysers and 709R Analysers and kit options.
Check out the Analyser Store section of the trade store for more info, the most popular analysers include...
- DC710 Smart Flue Gas Analyser - £240.00 + VAT (was £270.00 + VAT)
- DC710C1-KIT Smart Flue Gas Analyser with Flue Probe and Carry Case - £275.00 + VAT (was £310.00 + VAT)
- TPI709R-KIT Flue Gas Analyser with Flue Probe and Carry Case - £285.00 + VAT (was £320.00 + VAT)
- 709R-KIT1 Flue Gas Analyser with Flue Probe, Carry Case and IR Printer - £365.00 + VAT (was £410.00 + VAT)
- 709R-OIL Flue Gas Analyser with Flue Probe, Carry Case, IR Printer, Smoke Test Pump and Oil Filter - £430.00 + VAT (was £490.00 + VAT)
19 May 2020
Late May Bank Holiday plus Annual Stock Take - Reminder
We will be completing our annual full stock take over the second May Bank Holiday weekend, therefore our opening hours will be affected on the Bank Holiday Monday, as follows:
Friday 22nd May - Open 7am - 7pm as usual
Saturday 23rd May - Open 8am - 1pm
Sunday 24th May - Closed
Monday 25th May - Closed for Stock Take
Tuesday 26th May - Open 7am - 7pm as usual
Please be advised our couriers, as usual, will not be working on the Bank Holiday Monday. Due to our stock take, the next despatch of orders following cut-off on the afternoon of Saturday 23rd May will be on Tuesday 26th May.
18 May 2020
Specific Oil Solutions Filter Element Tubes • Full Range Available Now!
SOS Technician's Tube • 10 Universal Filter Elements plus 60 Seals and
Washers for OFV1 Tank Outlet Kits and Tankmaster Sight Gauges
SOS-UNITUBE • £34.30 + VAT
SOS Filter Tube • 10 Filter Elements and plus Seals and Washers for Atkinson Tankmaster Sight Gauges
SOS-ATKFILX10 • £29.60 + VAT
SOS Filter Element Tube • 10 Filter Elements plus Seals and Washers for Teddington OFV1 Tank Outlet Kits (OLK) • 50 Micron
SOS-OLKFILX10 • £31.50 + VAT
SOS Paper Filter Element Tube • 10 Filter Elements plus Seals and Washers for FAG/Cento/HRM Filters • 15 Micron
SOS-HRMTUBE • £48.70 + VAT
SOS Bio-Approved Universal Paper Filter Element Tube • 10 Pack • 15 Micron Filtration
SOS-UPFT • £33.30
SOS Bio-Approved Filter Element Tube • 10 Filter Elements plus Seals and Washers for Tankmaster Sight Gauges • 50 Micron
BIO-ATKFILX10 • £41.70 + VAT
SOS Bio-Approved Filter Element Tube • 10 Filter Elements plus Seals and Washers for Teddington OFV1 Tank Outlet Kits (OLK) • 50 Micron
BIO-OLKFILX10 • £40.80 + VAT
SOS Bio-Approved Paper Filter Element Tube • 10 Filter Elements plus Seals and Washers for FAG/Cento/HRM Filters • 15 Micron
BIO-HRMTUBE • £58.00 + VAT
07 May 2020
As part of our 2020 Plastic Pledge, we're committed to doing all we can to minimise the unnecessary use of single-use plastics when checking and packing your orders. Because of this, we're moving towards using paper-based recyclable bags when checking your orders and sorting the goods.
This change is all about improving our environment and minimising waste, however the new paper bags are less easy to distinguish from the rest of our paper-based packing materials, so we ask when you unpack your orders to check there aren't any parts remaining in the box before disposing of the packaging. We will apply a 'Parts Inside' label to the bags that contain products, but please be aware of this change when unpacking your orders.
As always, if you have any comments or feedback we'd love to hear them, please get in touch via email@example.com or using the contact forms on this website.
Many thanks, Team HWOS
07 May 2020
Early May Bank Holiday Opening Hours
Don't forget it's a Bank Holiday tomorrow, Friday May 8th!
Please note we will be operating the following opening hours over the upcoming Bank Holiday long weekend:
- Thursday May 7th - Open 7am - 7pm as usual, no changes to order despatch or deliveries
- Bank Holiday Friday May 8th - Open 8am - 3pm but please note our couriers will not be collecting from us or making any deliveries
- Saturday May 9th - Open 8am - 1pm, no changes to order despatch or deliveries
- Sunday May 10th - Closed as usual
- Monday May 11th - Open 7am - 7pm as usual, no changes to order despatch or deliveries
Please be advised our couriers will not be collecting or delivering on the Bank Holiday Friday. Any orders placed before cut-off on Thursday May 7th will be delivered on Saturday May 9th (additional charges apply for Saturday deliveries) or Monday May 11th at the earliest.
If you require any further information please contact our sales team on 01388 760 333 or email firstname.lastname@example.org
04 May 2020
Fluidics AFN Kerosene Nozzles Available Now • Exclusive to Heating World of Spares Ltd.
Heating World of Spares Ltd are excited to announce an exclusive deal with Fluidics Instruments B.V. to supply their AFN kerosene nozzles to the UK market. Fluidics AFN nozzles are OFTEC Certified and are specifically tested and rated for use with kerosene. All nozzles are 100% tested with test fuel and checked a minimum of five times. They can be used as a replacement for the majority of existing nozzles from other manufacturers, at a lower cost to the engineer.
Available from 0.40 to 1.10USgal/hr in 60° and 80° angles, solid and hollow spray patterns, for more information please visit hwos.co.uk or call 01388 760 333.
HWOS Ltd. are a leading independent merchant of oil and gas heating spares, controls, tools and consumables and supply engineers across the UK, CI and Ireland.
Fluidics Instruments B.V. was established in 1977. The company is specialised in the development and manufacture of atomisers, nozzles and related products for oil burners.