01388 760 333 sales@hwos.co.uk

Great Prices • Fantastic Service • Fast, Free Delivery

Delivery

Heating World of Spares Ltd is a leading independent supplier of heating spares, controls & equipment throughout the UK, Channel Islands and Ireland.

We offer 3 main delivery services:

DPD Local, FedEx and UPS Access Point

We are proud to offer discounted and free carriage levels to all areas of the UK, Channel Islands and Ireland for all of our main services, based on the value of your order.

All costs quoted exclusive of VAT.


DPD Local:

With our DPD Local services, we will despatch orders directly to your business or home address.

We are now offering standard DPD Local services at a lower cost than FedEx to all areas of the UK and Ireland. Plus, with DPD's Predict service, you'll receive a text with a one-hour timeslot on the morning of delivery so you can plan your day better.

Customers in England, Wales and Scottish Lowlands can choose from a range of Weekend delivery services as well:

  • Order on Friday for delivery on Saturday (any time until 6pm)
  • Order on Saturday for delivery on Sunday (any time until 1pm)
  • Order on Saturday for delivery on Monday (any time until 6pm)

Order before 5pm Monday to Friday for same-day despatch.

Order before 12pm on Saturdays for our Weekend services.

Fedex:

With our Fedex services, we will despatch orders directly to your business or home address.

Customers in England, Wales and Scottish Lowlands can also choose a Pre-Noon Upgrade for an additional £2.00 + VAT surcharge. This is the fastest delivery service we offer.

Saturday delivery options are available in selected locations and will incur a surcharge of £10.00 + VAT in addition to the charges quoted above. 

Order before 5pm Monday to Friday for same-day despatch.

UPS:

With the UPS Access Point Service, we despatch orders to your local Access Point, ready to collect whenever it is convenient for you. Once you've received notification the parcel is ready to collect, just show your photo ID at the Access Point to receive your goods. Please be aware that while the majority of Access Point deliveries are made the following working day, it may take an additional day or two depending on your location. You can find and select delivery to your local Access Point at the checkout page in our Trade Store.

If you'd like to find your nearest Access Point before getting to the checkout process, click here to be redirected to UPS.com

Order before 3pm Monday to Friday for same-day despatch.

Royal Mail:

Royal Mail Standard, Signed For and Recorded Services are available upon request for small, lightweight orders, or orders to remote locations. Please contact our Sales Team for pricing.

Due to the recent closure of our local Post Office branch we unfortunately cannot guarantee same-day despatch for any Royal Mail services. For more information please read our News post here

Please Note:

The delivery timescales quoted above are for working days only and exclude public holidays. Lead times are for guidance purposes only and cannot be guaranteed. While we will always do our very best to work with our couriers to get your order delivered as quickly as possible, Heating World of Spares Ltd. cannot take responsibility for delays incurred while parcels are in transit. If you have any questions regarding our delivery services, please call us on 01388 760 333 or use the contact pages on this website.

Scottish Highlands and Scottish Islands:

The following Scottish postcodes are classed as Highlands by our couriers:

AB36 - AB38, AB55 - AB56, FK17- FK21, IV1 - IV39, IV52 - IV54, IV63, KW14, PA21 - PA40, PH19 - PH26, PH30 - PH41, PH49 - PH50

The following Scottish postcodes are classed as Islands by our couriers:

HS1 - HS9, IV40 - IV51, IV55 IV56, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, PH42 - PH44, All ZE

Secondary Warehouse Shipments:

With our new parts matching @ hwos.co.uk system, you'll not only be able to see stock availability at our main warehouse in Bishop Auckland, but also our secondary warehouse which holds a much larger volume of gas spares. Any items sent from our secondary warehouse will be shipped separately via DPD Local on a standard next-working day service. This delivery service costs £5.00 + VAT per consignment and is exclusive of any other delivery discounts we offer. Please note: This service is currently only available to England, Wales and Scottish Lowlands locations. For further information please call 01388 760 333.

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