01388 760 333 sales@hwos.co.uk

Great Prices • Fantastic Service • Fast, Free Delivery

Delivery

Heating World of Spares Ltd is a leading independent supplier of heating spares, controls & equipment throughout the UK, Channel Islands and Republic of Ireland.

We offer 3 main delivery services:

DPD Local, FedEx and UPS Access Point

We are proud to offer discounted and free carriage levels to all areas of the UK, Channel Islands and Republic of Ireland for all of our main services, based on the value of your order.

All costs quoted exclusive of VAT.



DPD Local:

With our DPD Local services, we will despatch orders directly to your business or home address.

We are now offering standard DPD Local services at a lower cost than FedEx to all areas of the UK and Ireland. Plus, with DPD's Predict service, you'll receive a text with a one-hour timeslot on the morning of delivery so you can plan your day better.

Customers in England, Wales and Scottish Lowlands can choose from a range of Timed Premium and Weekend delivery services as well:

  • Timed Premium (before 10.30am or before 12pm) available for deliveries on Weekdays
  • Order before 5pm on Friday for delivery on Saturday (deliveries can be made any time until 6pm)
  • Order before 12pm on Saturday for delivery on Sunday (deliveries can be made any time until 1pm)
  • Order before 12pm on Saturday for delivery on Monday (deliveries can be made any time until 6pm)

Order before 5pm Monday to Friday for same-day despatch.

Order before 12pm on Saturdays for our Weekend services.

DPD Pickup:

We now offer DPD Pickup delivery services available to customers in England, Wales and Scottish Lowland service areas, for orders placed via our website only.

Similar to our ever-popular UPS Access Point service, we despatch orders to your local Pickup shop, ready to collect whenever it is convenient for you. Once you've received notification the parcel is ready to collect, just show your photo ID at the Pickup shop to receive your goods. All DPD Pickup services also benefit from DPD's Predict notification system, so you'll be kept informed every step of the way from when your order is despatched until it is delivered to the Pickup shop.

Order before 5pm Monday to Friday for same-day despatch.

Fedex:

With our Fedex services, we will despatch orders directly to your business or home address.

Customers in England, Wales and Scottish Lowlands can also choose a Pre-Noon Upgrade for an additional £2.00 + VAT surcharge. This is the fastest delivery service we offer.

Order before 5pm Monday to Friday for same-day despatch.

UPS:

With the UPS Access Point Service, we despatch orders to your local Access Point, ready to collect whenever it is convenient for you. Once you've received notification the parcel is ready to collect, just show your photo ID at the Access Point to receive your goods. Please be aware that while the majority of Access Point deliveries are made the following working day, it may take an additional day or two depending on your location. You can find and select delivery to your local Access Point at the checkout page in our Trade Store.

If you'd like to find your nearest Access Point before getting to the checkout process, click here to be redirected to UPS.com

Order before 3pm Monday to Friday for same-day despatch.

Scottish 2-Day Areas, Scottish Highlands and Scottish Islands:

The following Scottish postcodes are classed as 2-Day service areas by our couriers:

AB31 - AB35, AB41 - AB54, G83, PH15 - PH18

Services to these postcodes are subject to the same pricing structure as detailed above for England, Wales and Scottish Lowland areas, however please be advised deliveries are likely to take at least 2 working days and timed services are not available.

The following Scottish postcodes are classed as Highlands service areas by our couriers:

AB36 - AB38, AB55 - AB56, FK17- FK21, IV1 - IV39, IV52 - IV54, IV63, KW14, PA21 - PA40, PH19 - PH26, PH30 - PH41, PH49 - PH50

The following Scottish postcodes are classed as Islands service areas by our couriers:

HS1 - HS9, IV40 - IV51, IV55 - IV56, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, PH42 - PH44, All ZE

Channel Islands:

Please be advised while DPD Local and FedEx services to Channel Islands postcodes can typically be expected to arrive in around 2 working days, services to Alderney, Herm and Sark are typically subject to longer delivery times.

Secondary Warehouse Shipments:

With our industry-leading parts arena @ hwos.co.uk system, you'll not only be able to see stock availability at our main warehouse in Bishop Auckland, but also our secondary warehouse which holds a much larger volume of gas spares. Any items sent from our secondary warehouse will be shipped separately to other goods despatched from our main warehouse. All standard DPD Local and DPD Pickup services are available for shipments from our secondary warehouse, delivery costs and lead times will be confirmed during checkout. For further information please call 01388 760 333.

Royal Mail:

Royal Mail Standard, Signed For and Recorded Services are available upon request for small, lightweight orders, or orders to remote locations. Please contact our Sales Team for pricing.

Due to the closure of our local Post Office branch we unfortunately cannot guarantee same-day despatch for any Royal Mail services. For more information please read our News post here


Important Note:

All delivery timescales quoted above are for working days only and exclude public holidays. Lead times are for guidance purposes only and cannot be guaranteed. While we will always do our very best to work with our couriers to get your order delivered as quickly as possible, Heating World of Spares Ltd. cannot take responsibility for delays incurred while parcels are in transit. If you have any questions regarding our delivery services, please call us on 01388 760 333 or using the contact pages on this website.

Heating World of Spares Ltd for all your Gas, Oil or Heating Spares with Fast Delivery, Great Prices and Fantastic Service https://t.co/Yg4IMe4l7s